Gartner Research 2024. Augmented Cybersecurity: Act Now and Thrive Amid Chaos and Complexity
A cyber crisis is one of the most challenging moments a company can face. The impact of a cyber attack is often intensified by the chaos that accompanies such crises: poor synchronization among stakeholders, inadequate information flow, complex decision-making under uncertainty, partial situational awareness, and the involvement of numerous advisors and stakeholders. These factors frequently exacerbate the damage caused by the crisis.
Many organizations find themselves unprepared for such complex events, lacking the necessary management and control systems to mitigate damage and shorten the event's duration and impact. Early preparedness is widely recognized as the most effective way to minimize damage. This understanding is reinforced by regulatory and insurance requirements, which emphasize the importance of early preparedness and resilience planning. However, existing solutions, such as paper-based procedures and ad-hoc consultants, often fall short in providing a comprehensive response.